Web chat with AI handoff
Customers start in a widget. The assistant answers from your knowledge base, then an agent can take over with the full thread.
JARVIS online
The operator for your support queue
JARVIS reads the thread, drafts from your knowledge base, and puts an agent on the line when the answer is not in the docs. One workspace. Your channels.
Demo opens the tenant workspace with a seeded account. No platform admin login required to try the product.
Queue · live
Billing question
Customer: Can I change the plan mid-cycle?
JARVIS draft: Seat changes apply on the next invoice. An agent can confirm the prorate.
Handoff ready · knowledge cited
What you can run today
These surfaces are implemented in the tenant app and API. Social channels and card checkout are not.
Shared email inbox
Connect Gmail, Outlook, or IMAP. Threads sync into the workspace, convert to tickets, and can be drafted with AI.
Tickets and notes
Priorities, assignment, internal notes, and SLA due times live next to the conversation, not in a separate tool.
Voice and video
Escalate from chat to a WebRTC voice or video call when the issue needs a screen or a conversation.
Knowledge base
Publish help articles for customers and feed the same content to the assistant. Search works on the public help center.
Workspace analytics
Ticket volume, first response, CSAT, and agent load for the last 7, 14, or 30 days. CSV export is not built yet.
How a request moves
- 1
Stand up a workspace
Register a tenant, invite agents, and set branding. Customers use your portal URL, not a generic JARVIS page.
- 2
Wire the channels you already run
Turn on the chat widget, publish knowledge, and connect email. WhatsApp and Instagram are not live yet.
- 3
Let JARVIS draft. Agents decide.
The assistant replies, summarizes, and escalates. Your team keeps the inbox when the answer is not in the docs.
Commercial
We scope modules to your operation
There is no public rate card. Sales maps the channels you need, the seats you run, and the knowledge you already have, then we price that stack. Checkout is not self-serve yet.
- Live chat and AI handoff
- Email inbox and ticketing
- Voice and video escalation
- Knowledge base and retrieval
- Workspace analytics
- Customer portal